At Pro-Tech Prime, customer satisfaction is our top priority. If you are not completely satisfied with our services, we are here to help.
- Eligibility for Refunds
- To be eligible for a refund, you must contact us within 30 days of your service date.
- Refunds are only applicable for services that have not been fully delivered or where the issue remains unresolved despite our efforts.
- Non-Refundable Services
- Services that have been fully delivered and the issue has been resolved as agreed.
- Custom services or one-time-use services, such as consultation fees, are non-refundable.
- Requesting a Refund
- To request a refund, please get in touch with our customer support team at refund@igeek.site. Please provide your service details and reason for the refund request.
- Our team will review your request and reply within 7 business days.
- Refund Process
- If your refund request is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Partial Refunds
- In cases where partial services have been delivered, partial refunds may be granted at our discretion.
- Contact Us
- If you have any questions about our refund policy, please contact us at refund@igeek.site or call us at +971-551-774-262
Thank you for choosing Pro-Tech Prime. We appreciate your business and are committed to providing you with the best possible service.